Privacy Policy
PRIVACY POLICY
Everlast Properties Group Pty Ltd (ABN: 38 686 936 318)
1202/122 Arthur Street, North Sydney, NSW 2060
Effective Date: 14 May 2025
1. Overview
This Privacy Policy explains how Everlast Properties Group Pty Ltd ("Everlast Properties Group", "we", "us", "our") collects, stores, uses, discloses and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Policy applies to personal information collected via our Website located at [insert website URL], through direct communication, and during any interactions with the Company, including consultations, meetings and events.
2. What is Personal Information
Personal information is defined as information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not, and whether it is recorded in material form or not.
3. Types of Personal Information Collected
We may collect and hold the following types of personal information:
a) Name, address, date of birth, phone number, and email address;
b) Details of enquiries, bookings, appointments or meetings;
c) Investment and property preferences where provided;
d) Employment or company details where provided for business dealings;
e) Payment details where applicable;
f) Website usage data including IP address, browser type, operating system, referring URL, page views and access times;
g) Records of correspondence or communications between you and our Company;
h) Any other information you voluntarily provide to us in relation to our business activities.
4. How Personal Information is Collected
We collect personal information in the following ways:
a) Directly from you when you contact us, complete forms, make enquiries, request information, or book an appointment;
b) Automatically through your use of our Website using tracking technologies such as cookies, server logs, and analytical tools;
c) Through participation in Company events, surveys or marketing activities;
d) Through referrals from third parties with your consent.
5. Purpose of Collection
We collect, hold, use and disclose your personal information to:
a) Provide information about our Company, services, and property development opportunities;
b) Schedule and conduct meetings and consultations;
c) Communicate with you in relation to services or information you have requested;
d) Conduct marketing and promotional activities related to our services (subject to your consent);
e) Maintain business records and comply with legal obligations;
f) Improve the operation and functionality of our Website;
g) Manage our business relationships and operations.
6. Lawful Basis for Processing
We will only collect and use personal information when it is reasonably necessary for our legitimate business activities, where you have consented, or where required or authorised by law.
7. Disclosure of Personal Information
We may disclose personal information to:
a) Our employees, consultants, contractors and third-party service providers who assist us in delivering services;
b) Government or regulatory bodies where required to comply with legislation;
c) Professional advisers such as lawyers, accountants or auditors;
d) Other parties where you have consented to the disclosure.
We will take reasonable steps to ensure that third parties protect your information in accordance with this Privacy Policy.
8. International Disclosure
We do not routinely disclose personal information to overseas recipients. In circumstances where disclosure outside Australia is necessary, we will ensure the overseas recipient is subject to equivalent privacy obligations.
9. Security of Personal Information
We take reasonable physical, electronic and managerial measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures include but are not limited to:
a) Secure password-protected systems;
b) Data encryption where appropriate;
c) Limited access to personal information on a need-to-know basis;
d) Staff training and confidentiality agreements.
However, no system can be guaranteed to be completely secure. Transmission of information via the internet is at your own risk.
10. Access and Correction
You have the right to request access to the personal information we hold about you and to request that any inaccuracies be corrected. All requests must be submitted in writing and we may require verification of identity before providing access.
We will respond to access and correction requests within a reasonable time. We may refuse access in limited circumstances as permitted under the Privacy Act.
11. Use of Cookies and Website Tracking
Our Website uses cookies and similar technologies to:
a) Enhance the performance and functionality of the Website;
b) Analyse site usage and trends;
c) Facilitate navigation and remember user preferences.
Most web browsers automatically accept cookies but you may choose to disable cookies by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of the Website.
12. Marketing and Opt-Out
We may use personal information to provide updates, newsletters or promotional material about our services which we think may be of interest to you.
You can opt out of receiving marketing communications by following unsubscribe instructions in emails or contacting our office directly.
13. Data Retention
We will retain personal information for as long as is reasonably necessary for our business purposes, or to comply with legal and regulatory obligations. When no longer required, we will take reasonable steps to securely destroy or de-identify personal information.
14. Third Party Websites
Our Website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external websites you visit.
15. Complaints
If you believe that we have breached the Privacy Act or any applicable privacy principles, you may lodge a written complaint with our office. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
16. Amendments to this Policy
We may review and amend this Privacy Policy from time to time. Any updated version will be published on our Website. Continued use of our Website following changes constitutes acceptance of the revised policy.
17. Contact Details
For all enquiries regarding this Privacy Policy or to exercise any rights under it, please contact:
Everlast Properties Group Pty Ltd
1202/122 Arthur Street
North Sydney, NSW 2060
Phone: +0488 101 094
Managing Director: Rod Miller